Privacy Policy

BIOCLEVER is committed to protecting the privacy of our users and customers, so we offer a safe and secure user experience. We will ensure that the information you provide to us, or that we collect through our different channels, will only be used for the purposes set out in this Privacy Policy and, where appropriate, in the contract signed between the parties.

1.- Who is responsible for the processing of your data?

The person responsible for the processing of your personal data is BIOCLEVER 2005, S.L. (hereinafter, BIOCLEVER), with CIF B64304868 and domiciled at Rambla de Catalunya, 135, 3r 1a, 08008 Barcelona, Spain.

This Privacy Policy regulates the access and use of the Web Site (hereinafter, the Web Site) that BIOCLEVER makes available to Internet users (hereinafter, the Users) interested in the contents (hereinafter, the Contents) and services (hereinafter, the Services) offered by BIOCLEVER on the Web Site.

2.- Recommendations

Please read carefully and follow the recommendations below:

  • Keep your computer equipped with properly updated antivirus software against malicious software and spyware applications that may compromise your Internet browsing and the information stored on your computer.
  • Please read and review this Privacy Policy and all legal texts made available by BIOCLEVER on the Website.

3.- Information about the data BIOCLEVER collects through the Website

For the proper functioning of the Website, BIOCLEVER may have access to the following data provided, if any, by the User:

  • First and last name.
  • Telephone number.
  • E-mail address.
  • CV

4.- Why is BIOCLEVER entitled to process your personal data?

BIOCLEVER's basis of legitimacy for the processing of Users' data through this Website is the consent given by the Users.

The purpose of the processing is the management of the online account, service communications, order deliveries and customer profile analysis. This analysis is carried out on the basis of consumption history and browsing data, with the aim of creating conditions that improve the user's shopping experience, as well as optimizing the BIOCLEVER product range.

In this sense, BIOCLEVER treats the personal data of the Users with the purpose of allowing the commercial relationship requested by the user and, in case of separate express consent, the sending of commercial communications and/or Newsletters about its own products and/or services.

By accepting this Privacy Policy and checking the corresponding boxes, the User consents to such processing.

BIOCLEVER is committed to protecting your privacy and your personal data. For this reason, your personal data is kept securely and treated with the utmost care in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR").

This Privacy Policy regulates the access and use of the service that BIOCLEVER makes available to the User interested in the services and contents hosted on the Website.

With regard to this point, the User may withdraw his/her consent at any time by sending a message to the following e-mail address:contactoprotecciondatos@bioclever.com

5.- What are the purposes of the processing of your personal data?

Your personal data collected by BIOCLEVER may be used for the following purposes:

  • Contact form: To provide a means for you to contact us and answer your requests for information, as well as send you communications about our products, services and activities, including by electronic means (Email, SMS, WhatsApp), if you check the box acceptance. Legitimation: The user's consent when requesting information through our contact form and by checking the acceptance box for sending information.
  • Submission of emails: Purpose: Answer your requests for information, respond to your requests and answer your questions or doubts. Legitimation: The user's consent to request information through the email address. Conservation: Once your request is answered by email, if you have not generated a new treatment.
  • Sending the Currículum vitae by E-mail: To have your CV to participate in our staff selection processes. Legitimation: The consent of the user by sending us your personal information and resume for our staff selection processes.

BIOCLEVER may also process your personal data for the following purposes:

  • Send communications. The process of sending BIOCLEVER communications involves the possibility of receiving offers, discounts or benefits, whether generic or personalized. These offers may be automatically assigned.
  • We collect data through our website using cookies for statistical and marketing purposes and for the proper functioning of the website. The data collected through the website is anonymous. You can obtain more information about this in our Cookies Policy.

6.- Accuracy of the data provided by the Users

The User guarantees the veracity of the personal data provided and undertakes to inform BIOCLEVER of any changes thereto.  The User will be responsible, in any case, for the veracity of the data provided, BIOCLEVER reserves the right to exclude from the services to any User who has provided false data, without prejudice to other actions stipulated by law.

It is recommended that Users protect their data with the utmost diligence by using appropriate security tools. BIOCLEVER shall not be liable for any theft, illegal modification or loss of data.

Any modification or update of the data must be communicated to BIOCLEVER through the means of communication provided in this Privacy Policy.

7.- Data Retention

The protection of the privacy and personal data of Users is very important to BIOCLEVER. Therefore, BIOCLEVER makes every effort to prevent the User's data from being used inappropriately. Only authorized personnel have access to the User's data.

The User's personal data will be retained for as long as the User's BIOCLEVER account remains active for the purposes of the processing for which it was provided, provided that the User has not revoked his/her consent by requesting the deletion of his/her account or the deletion of certain personal data from the Website.

For the CV’s delivered, the conservation period of time will be during the development of open personnel selection processes and for 1 year for future processes.

Subsequently, if necessary, BIOCLEVER will keep the information blocked for the legally established periods of time.

BIOCLEVER undertakes to comply with its obligation of secrecy and confidentiality of personal data in accordance with the provisions of applicable law.

8.- User's rights

Users have the right to:

  • Access to your personal data;
  • Request the rectification of any inaccurate data;
  • Request the deletion of your data;
  • Request to limit the processing of your data;
  • Oppose the processing of your data;
  • Request the portability of your data.
  • Likewise, Users shall have the right not to be subject to decisions based solely on automated data processing.

The User may exercise all these rights at the following e-mail address: contactoprotecciondatos@bioclever.com indicating the reason for his request and providing a copy of his ID card.

Without prejudice to any other administrative remedy or judicial action, the User shall have the right to lodge a complaint with a Supervisory Authority, in particular in the Member State in which he/she has his/her habitual residence, place of work or place of the alleged infringement, in the event that he/she considers that the processing of his/her personal data is not lawful, as well as in the event that the exercise of his/her rights is not satisfied. The supervisory authority with which the complaint has been lodged will inform the complainant about the course and outcome of the complaint.

9.- Data security

The protection of privacy and personal data of Users is very important to BIOCLEVER. Therefore, BIOCLEVER has taken all measures within its power to prevent your data from being misused, allowing access to them only to authorized personnel.

BIOCLEVER maintains adequate security for the protection of personal data in accordance with applicable law and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Website, without prejudice to inform you that Internet security measures are not impregnable.

BIOCLEVER undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation.

BIOCLEVER shall not be liable for any damages that may arise from the User's failure to comply with this obligation.

10.- Transfers and/or assignments to third parties

In general, BIOCLEVER will not transfer personal data to third parties, except in those situations where it is required by law or where a service has been outsourced for the normal operation of the company and/or the website.

BIOCLEVER endeavors to ensure the security of personal data when it is sent outside the company and ensures that third party service providers respect confidentiality and have adequate measures in place to protect personal data. These third parties are obliged to ensure that the information is treated in accordance with data privacy regulations.

Also, in some cases, personal data may be required by law to be disclosed to public bodies or other parties, only what is strictly necessary for the fulfillment of such legal obligations will be disclosed.

BIOCLEVER may disclose your data to the following categories of providers:

Web analytics: To improve the services we offer, for analysis and statistical purposes, we use Google Analytics. Consult its privacy policy at:

https://policies.google.com/technologies/partner-sites

Web hosting provider: BIOCLEVER uses the web hosting services of cdmon.com (10DENCEHISPAHARD, S.L., B62844725) which are located at C/ Girona 81-83 local 6 de Malgrat de Mar 08380.See their privacy policy at: https://www.cdmon.com/pdfs/legal/en/privacy-policy.pdf

11.- Questions

If you have any questions about our Privacy Policy, please contact us by sending an e-mail to contactoprotecciondatos@bioclever.com

 Likewise, if you consider that your rights are not properly safeguarded, you have the right to file a complaint with the Spanish Data Protection Agency.

Acceptance and Consent

The User declares to have been informed of the conditions on personal data protection, accepting and consenting to the processing of such data by BIOCLEVER, in the manner and for the purposes indicated in this Privacy Policy.